Last updated: April 17, 2026
This policy explains how WNY Automation Portal handles personal information for website visitors, account users, and customer records processed through the platform on behalf of service businesses.
Depending on your use of the service, we may collect account details, billing details, communication content, call metadata, customer contact records, and product usage diagnostics.
We use data to provide and secure the product, process transactions, improve reliability, support integrations, and respond to legal or contractual obligations.
We share data with subprocessors only as needed to operate the platform (for example authentication, hosting, messaging, and payments). We do not sell customer personal information.
Data is retained for as long as needed for service delivery, legal compliance, and dispute resolution. Security controls include encrypted transport, access controls, audit logging, and ongoing monitoring.
Depending on jurisdiction, users may request access, correction, deletion, or export of personal information. Requests can be sent to privacy@wnyautomation.com.